Refund and Returns Policy

Return and Refund Policy

Effective Date: June 2026

At Health Ayurveda Private Limited, customer satisfaction is our priority.

Return Eligibility

Returns are accepted only if:

• The product received is damaged.
• The product received is defective.
• Incorrect product has been delivered.
• Product packaging is tampered with before delivery.

Non-Returnable Items

For health, hygiene, and safety reasons, the following cannot be returned:

• Opened products
• Used products
• Products with broken seals
• Customized or promotional items

Return Request Timeline

Customers must notify us within 48 hours of delivery.

Please email:

support@yourdomain.com

with:

• Order Number
• Product Images
• Package Images
• Reason for Return

Refund Process

After verification and approval:

• Refunds will be processed within 7-10 business days.
• Refunds will be issued through the original payment method.
• Processing time may vary depending on banks and payment gateways.

Replacement Policy

If the product is damaged or incorrect, we may offer:

• Product replacement
• Store credit
• Refund (as applicable)

Shipping Charges

• Shipping charges are non-refundable unless the error is on our side.
• Return shipping costs will be borne by the company only for approved damaged or incorrect deliveries.

Order Cancellation

Orders may be cancelled before dispatch.

Once an order has been shipped, cancellation requests cannot be accepted.

Contact for Returns

Health Ayurveda Private Limited
Email: support@ayurhealthix.com
Phone: +91-