Privacy Policy
1: Introduction
Health Ayurveda Private Limited (“Health Ayurveda”, “Company”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us. This Privacy Policy explains how we collect, use, process, store, disclose and protect information when you visit https://ayurhealthix.com/ (the “Website”),create an account, place an order, communicate with us, or otherwise use our website and services. By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of information as described herein, to the extent permitted by applicable law.
2: Information We Collect
Depending on your interaction with our Website, we may collect information including your name, mobile
number, email address, billing address, shipping address, account details, order details, transaction-related information, customer-service communications and other information that you voluntarily provide to us. We may also automatically collect certain technical and usage information, including your IP address, browser type, operating system, device information, referring or exit pages, website activity, access times, approximate location information and other information generated through your interaction with our Website.
We may collect information through cookies, pixels, web beacons, log files and similar technologies for the purposes described in this Policy.
3: How We Use Your Information
Health Ayurveda may use collected information for legitimate business and operational purposes, including:
● processing and fulfilling orders and arranging delivery;
● processing payments through authorised service providers;
● providing customer support and responding to enquiries;
● maintaining customer accounts and improving our Website and services;
● preventing fraud and misuse and maintaining security;
● carrying out internal administration; and
● complying with applicable legal and regulatory requirements and communicating with you regarding transactions, services, products and relevant updates.
Where permitted by applicable law, we may also use your contact information to send promotional or marketing communications. You may opt out of promotional communications by using the applicable unsubscribe option or by contacting us.
4: Payment Information
Payments made through our Website may be processed through third-party payment gateways and payment service providers.
Health Ayurveda does not ordinarily store complete credit-card, debit-card or other sensitive payment
credentials on its own servers. Payment information may be collected and processed directly by the relevant authorised payment service provider in accordance with its own privacy policy and security practices. Customers should review the privacy policies of the relevant payment service provider before completing a transaction, where appropriate.
5: Cookies and Similar Technologiesormation
Our Website may use cookies and similar technologies to enable essential website functions, remember
preferences, improve user experience, understand website usage, analyse traffic and support security and
marketing activities.
You may be able to manage or disable certain cookies through your browser settings. However, disabling
essential cookies may affect the operation or availability of certain Website features.
6: Sharing and Disclosure of Information
Health Ayurveda does not sell or rent your personal information as a business practice.
We may share information, where reasonably necessary, with trusted third parties and service providers who assist us in operating our business, including payment gateways and payment processors, courier and logistics providers, website-hosting providers, technology providers, analytics providers, customer-support providers and other service providers engaged for legitimate business purposes.
We may also disclose information where necessary to comply with applicable law, legal process, court orders, governmental requirements or regulatory requests, for fraud-prevention measures, or to protect the rights, property, safety and security of Health Ayurveda, our customers, employees or other persons.
Where business operations are reorganised, merged, transferred, sold or otherwise involved in a corporate transaction, relevant information may be transferred as part of that transaction, subject to applicable law.
7: Data Security
Health Ayurveda takes reasonable technical, organisational and administrative measures designed to protect personal information against unauthorised access, disclosure, alteration, misuse, loss or destruction.
However, no method of electronic transmission, storage or internet communication can be guaranteed to be completely secure. Accordingly, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or through our Website
8: Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was
collected, including fulfilling transactions, providing services, maintaining business and accounting records, resolving disputes, preventing fraud, enforcing agreements and complying with applicable legal, regulatory, tax, accounting or other obligations.
Where information is no longer required for a legitimate purpose or legal obligation, we may delete, anonymize or securely dispose of it in accordance with our applicable practices.
9: Third-Party Websites and Services
Our Website may contain links to third-party websites, applications, payment providers, social-media platforms or other services.
Health Ayurveda is not responsible for the privacy practices, security, content or policies of third parties. Your use of a third-party website or service is governed by that third party’s applicable terms and privacy policy. We encourage customers to review the privacy policies of third-party services before providing them with personal information.
10: Marketing Communications
Where permitted by applicable law, Health Ayurveda may contact customers regarding products, services,
offers, updates, promotions and other information that may be relevant to them.
You may unsubscribe from promotional emails or other marketing communications at any time by following the unsubscribe instructions provided or by contacting us through the contact details below.
Please note that, even after opting out of promotional communications, you may continue to receive essential transactional or service-related communications, such as order confirmations, shipping updates, account notices or other communications necessary to provide requested services.
11: Children’s Privacy
Our Website and services are not intended for children. Health Ayurveda does not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.
Where applicable law requires parental or lawful-guardian consent, or imposes additional obligations regarding the processing of children’s personal data, Health Ayurveda will comply with those requirements.
12: Your Privacy Rights
Subject to applicable law, you may have rights concerning your personal information, which may include
requesting access to information held about you, requesting correction of inaccurate information, requesting deletion or erasure where legally permissible, withdrawing consent where processing is based on consent, and raising a grievance concerning the processing of your personal information.
The availability and scope of these rights may depend on applicable law, the nature of the information and the circumstances in which it is processed.
Requests relating to your personal information may be submitted through the official contact details set out below. We may take reasonable steps to verify the identity of the person making such a request before processing it.
13: Grievance and Privacy Requests
For any privacy-related enquiry, request or grievance, you may contact:
Health Ayurveda Private Limited
Email: support@ayurhealthix.com
When contacting us regarding a privacy matter, please provide sufficient information for us to understand and address your request. We may request additional information where reasonably necessary to verify your identity or investigate the matter.
14: Changes to This Privacy Policy
Health Ayurveda may update or modify this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, applicable laws or regulatory requirements
Any updated version will be published on this page with the revised effective or updated date, where
appropriate. Your continued use of the Website following publication of an updated Policy may constitute
acceptance of the revised Policy to the extent permitted by applicable law.
15: Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India, subject to
applicable data-protection, consumer-protection and other relevant laws and regulations.